Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Once your order has been prepared and shipped, you will receive an email confirmation along with your tracking information.
Please note that processing times may be slightly extended during peak periods, holidays, or new product launches.
Shipping Time
We offer standard tracked shipping, which typically takes 7–10 business days depending on your location.
Delivery times may vary due to factors outside of our control—such as customs delays, weather conditions, or courier issues.
Shipping Rates
Shipping costs are calculated at checkout based on your destination and order size.
We occasionally offer free shipping promotions, which will be clearly stated on our website or at checkout when applicable.
Order Tracking
Once your order ships, you’ll receive an email with your tracking number and link to monitor its journey. Please allow up to 48 hours for tracking information to update after dispatch.
Lost or Delayed Packages
If your tracking shows “delivered” but you haven’t received your package, please contact your local postal service first. If the issue remains unresolved, reach out to us at support@trypureforme.com and we’ll do our best to assist.
International Shipping
We ship worldwide. International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
Delivery times for international shipments can vary depending on customs processing in your country.
Contact Us
If you have any questions or concerns regarding your order or shipment, please contact our support team at support@trypureforme.com — we’re happy to help.